Yes. We do ask for 30% deposit prior to booking an installation and payment of the rest will be due immediately on completion. No deposit will be required for initial consultations and customised quotes, of course, these are given obligation free.
Not at all. Our experienced installers know exactly what they are doing, and will work with you to achieve minimum disruption. We use drop sheets, clean up and take away all trade waste. We pride ourselves in treating your home exactly as if it where our own.
Yes! Our Solatube Tubular Skylights have a whole range of designer finishes available. Velux also offer different finishes depending on the range, these will be detailed on each individual products page. Visit our Skylight Products to find out more.
Yes. Our showroom has many different skylights on display, not only on display stands, but also real skylights installed, lighting up our showroom and offices, in fact, we have fifteen in all. So you really can get to see these products working before you buy.
Yes. Subject to an initial (no obligation) inspection, we can offer to either repair your skylight if this is a safe & cost effective solution or we can look at a replacement service, if this is better suited to the situation. All of the options will be discussed with you in detail and prices for all options given for you to make an informed decision.
Officially over 14 years. We started trading as Diamond Skylights back in 2001 when we formed our relationship with VELUX. However previous to that, we had a close relationship with Solatube, as a dealer for their products for over 25 Years. Today we are proud to be recognised by VELUX and Solatube as their premier dealer in Melbournes Northern and Easter Suburbs.
100% Yes. Absolutely obligation free and no charge what so ever. Obviously we hope you will like what you see, but if you decide not to accept our quote, we are still grateful for your time any opportunity to help you in making an informed decision, now or in the future.
We pride ourselves in the service we provide, both before and after you have become a part of the Diamond Skylights family. With our experienced design team and qualified installers, our top priority is to avoid any after sales complications. However, if any issues do arise, we offer a 1-year installation warranty and aim to service any call outs within 24 hours. We like to think we are small enough to care about every single one of our clients, but large enough to resolve things quickly.
Every house is different, as is what you want to achieve with your natural lighting. It really depends on what you need the light for, where you need it and what your budget is. In some cases, people actually have a need for more than one type of skylight, to help them achieve different effects in different spaces, this is why we have such a range on offer.
The first step is to review our product ranges, see how they work and which you think might best suit your needs. Then send us a quote enquiry and you can then discuss your options with our experienced and professional consultants, obligation free of course.
Yes, but it’s difficult to carry everything all the time. So if you’d like to purchase over the counter/phone and know exactly what you’re looking for, why not call ahead to check we have that specific product in stock? If we don’t, we’ll order it in for you and it should arrive within a few working days.
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