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Just wanted to say a big THANK YOU.
We are so happy with the finished product. The boys have done a fantastic job and the Velux looks great and it’s made a huge difference to our home.
So thank you again for the speedy service and the fantastic work.
You will be highly recommended.
Thank you very much for your efficient service. We are delighted with the product. Our installer was polite, punctual and removed all rubbish from the job.
This solar fan is a great asset and will help especially in the hot summer to take out all of the hot air in the roof.
Thank you for the receipt and thank everyone I have dealt with at Diamond Skylights for an exceptional service. Couldn't be happier with the end result from the initial phone contact to installation. I just wish everything could be this seamless.
We would just like to say thank you for the excellent work installing the skylight & subtube carried out by all the installers & plaster, they were all friendly, on time and completed their work professionally.
I take this opportunity to thank you very much for your professionalism and great service. I was very impressed with every step of the process from my visit to your showroom to the person who came and checked where the Solatube could be installed and last but not least to the brilliant installation. I am very satisfied with the result.
Thank you so much to Diamond Skylights. We have recently had 3 skylights put into our living room and the team were highly professional. Riley and Jordyn who installed the skylights were polite and courteous and tidied up after themselves. I only wish the plasterer who plastered my home when it was built had done the job to the same standard Steve did around my sky lights - his attention to detail was amazing and he hardly even created any dust! An absolute pleasure to deal with Diamond Skylights. Thank you!
Extremely pleased with the care, professionalism & approach shown by Serge in installing our new Solatube which is radiating terrific light into an otherwise very dark part of our house. It's really astounding how much light is now coming in. Thank you all at Diamond Skylights for your care and for such a great product
Thank you to Serge + lovely ladies. Can't believe the difference in our lounge since installation, keep thinking I left lights on !! Professional, friendly, helpful, highly recommend.
Sergio has just left here and has done an amazing job. The room looks so bright. He arrived promptly and just got on with it and wow - he cleaned up as well!
Such great service from all at Diamond Skylights from showroom to installation
Serge was quick and very professional installing the three skylights in our home. Couldn't be happier .
Thanks to all.
We’re really happy with the skylight, it’s really brightened up the hallway.
We had a Velux roof window installed in our bathroom to increase light and ventilation. We couldn't be more happy with the job done by Diamond Skylights. The workmanship and quality are outstanding and the staff are all wonderful to deal with. Nothing is too much trouble and the whole job was completed to perfection and on time. We recommend them very highly!
You have been fantastic, very prompt, efficient service.
Thank you to Tom and the guys who installed the skylight. Occasionally we are surprised by good service and yours has been beyond that
I would like to express how happy we are with the skylight that was installed on Friday.
The conduct of the installer was most impressive and so was the work that he did. He was pleasant and professional in his dealings with the 3 generations of our family who live at the premises. The carpentry work around the skylight is of the highest standard and it is beautiful to look at. And the installer did a thorough clean up, which was wonderful.
We are really pleased with the skylight
What a pleasure to do business with all of you! Everyone I dealt with was prompt, informative, professional, and an absolute pleasure to deal with. A very special Thankyou to to the installer who did such a wonderful job installing our 4 skylights – so professional, friendly & efficient. We all LOVE the skylights!! What a difference – no lights on this morning!:)
I have specified your product many times in my professional capacity but had never used them myself.
It has made an enormous difference to the amount of daylight entering our apartment.
The Velux looks ridiculously good!! It is fantastic and has just lit up the room. Dean was truly lovely and did such a good job with the installation. He was courteous, polite, informative and even cleaned up after himself which is a rare thing these days!
I am so pleased with my skylight. It is even better that I thought it would be.
Your service was spot on, I have found you very easy to deal with, everything up front, no hidden charges, and would recommend your company
Today we had our skylight fitted at our home.
The reason I am writing this letter is to congratulate Serge on a job well done! Not only was he very polite, fast and proficient at he job but he even wiped down the bench after completion of his work. I truly believe if we had more workers in Australia like Serge we would be much better off.
Thank you so much for installing a dimmer in our existing solar tube skylight. I'm sorry that the job was more complex than first anticipated, but thank you for being so professional about it. After our recent experience, I cannot recommend this company highly enough.
Sergio was an absolute delight to have as an installer. Very polite, well-mannered and quick.
Customer Service together with a great product is what attracts repeat custom, I will highly recommend you into the future.
Thanks for the great job installing our solar domes yesterday(the difference is amazing.
Just wanted to pass on to you guys the excellent service and how happy we are with our solatubes. They have made a big difference. My mum is already keen on buying one.
Very happy with our Velux Fixed Skylights they make such a difference.
Great customer service from girls on the front line, Rylie and Shaun installing and Tom for being very accommodating.
Highly recommend this business.
The installation of our two skylights is complete and we are exceptionally happy with the results and the great service from all your staff. Thank You!
We have just installed one solatube in our kitchen and are delighted with the product. it gives a soft, natural light into the kitchen and we dont' need a light on during the day now, saving electricity and helping the environment.
It is also cool in the kitchen as we purchased a disk with the tube which cuts out heat.
Thanks so much. very pleasant service all round.
Mind blowing job- I am soooooooo happy.
The entire experience was really very good and professional.
Right from getting the quote (Tom was great)
And you guys being so helpful & flexible with installation. Serge was really excellent- knowledgeable and really did a fine job, prompt, and even cleaned up!
We want to take a moment to thank everyone from the girls in the office to Ken, Neil, Mike the Installer & Steve the Plasterer for a wonderful service. Our Solartube in the dark hallway has added a beautiful natural light. The 3 Large Velux Windows installed in our Living Room is absolutely stunning! We had an uneven area to work with but at the end with the help of the boys the finish was great. It is wonderful to get great products installed but we must never forget that it takes great work and great hands by the boys who install them especially dealing with Melbourne's 4 seasons in one day. And always be kind, offer these guys a cup of coffee or drink. They work damn hard to make our homes more beautiful.
We couldn't be happier.
You know how it goes. You are thinking of getting something and you want more information but you know that when you go to a showroom to get that information you are going to be given the hard sell and the expensive one is the one you want, even though you don't know it.Well, surprise surprise. I walked into Diamond Skylights expecting all of the above. I left wondering what just happened. Friendly sincere discussion. No hard sell, no "you need the one with all the bells and whistles", just expert advice and suggestions. Then, after spending the best part of half an hour there I left with the comment, "thank you for coming to see us, we hope to see you again, if and when you decide to go ahead with something " That's service you don't see a lot of these days. Thanks.
I have already referred 3 friends to look at the range.
Fantastic Customer Service, incredibly prompt response time and delivery (to regional Vic). Highly recommended.
Very pleased it has made a real difference to the room. Installer was very efficient and pleasant to deal with.
Awesome job! Had skylights installed in the dining room. Difficult job, but done to perfection. Highly recommend them,....Thankyou
We are very happy with result. We do not have to use the electric light at this stage until 7.pm. Many thanks and congratulations to Serge for a job well done.
I am really impressed with all the staff at Diamond Skylights that I have dealt with. You have always been really friendly and answered my queries so quickly and Peter’s patience and thoroughness gave me confidence to go ahead with the job. Also, Mike the chippie was absolutely outstanding – his attention to detail and the quality of his work makes him a true craftsman. The same must be said of Karl who finished the whole job off so beautifully that I’m not sure that we’ll even need to sand it! I can’t thank you all enough and I will be recommending you to anyone thinking of installing a skylight.
I wish you all the very best and thank you again for making the whole process such a pleasure.
I just wanted to thank you for providing such fabulous customer service. Everyone I dealt with was so helpful, friendly and professional. Good service is hard to get these days so I really appreciated it when it comes my way!!
The skylight is amazing!
I love love love my new skylight. Serge was awesome and he did a great job!
Thank you so much for fitting me in so quickly.
Absolutely fabulous service from start to finish. Diamond skylights took so much time answering my questions and making sure everything was perfect, they really went above and beyond. The two installers (Matt and Mike) were fabulous too - everything is finished perfectly. The result has exceeded my expectations, we couldn't be happier.
I'll be using Diamond Sylights again and would recommend them to anyone.
We were very happy with the service from Diamond Skylights. From the first contact at the showroom to the completion of the job, we were in good hands. We had great advice on the best way to achieve what we asked for, more light, even sun coming in, and we got it. There was very little inconvenience to the family and the guys were great. The time frame was very quick which we appreciated. I would highly recommend Diamond Skylights.
Just wanted to compliment your business on the excellent service, Serge did a really nice job on positioning and fitting both the skylights and even cleaned up after himself! It was a pleasant experience to deal with your company
Great job on the skylight, it brings in a lot of extra light to the area. I'm really happy with it.
I just wanted to send you a quick note to let you know how delighted we are with our solatube installed yesterday.
Tom was incredibly professional, patient and genuinely interested in ensuring the best outcome for us. We would highly recommend diamond skylights to our friends and family.
We had a problem during the week near our Skylight & Tom came and fixed our problem, great service,
Very much appreciated.
Recently had a window and solar blind installed into ceiling. Pre-sales service and advice was excellent, including cleaning my existing lights, and the installation by Mike was great. Careful and neat installation and cleanup. Thoroughly recommend these guys. Thanks
We had one of these Velux beauties fitted a few months ago, best thing we ever did ! Kitchen now has enough light so no need for lights until dusk . It is also stunning to look at , or up as it is quite high people comment on what great job it was , spot on ! Thank you Diamond Skylights .
Just a quick note to let you know how happy we are with are skylight, it is brilliant . Also, couldn’t be happier with the fantastic service we have received from Ken, Serg and yourself you have all been a pleasure to deal with.
Just want to let you know that the Solatube Serge installed today brightens up our kitchen beautifully. Thank you!
I would like to say that we are very happy with the outcome and Serge is an outstanding workman. The quality of the work he has done is first rate He was polite, efficient and a credit to your company.
Marie and I are writing to thank you for the prompt and efficient installation of our Solatube Daylighting System.
We have had ample time now to assess the efficiency of the solatubes on many variable days. We are certainly pleased with the results and consider that our money was well spent.
We have also received complimentary responses from both family and friends.
Please also pass on our thanks to Ken.....I guess that I expected him to 'deliver', and he certainly did !